FAQ
FAQ
What types of fabrics do you offer?
We sell our designs on medium weight Libeco Belgian Linen™ and Organic Cotton Half Panama fabrics. Both are suitable for light upholstery in domestic use.
How long will it take to receive my order?
While we do have some stock on hand, the majority of our fabrics are printed to order to ensure that we maintain responsible sustainability. Our production process usually takes about 3-4 weeks. As soon as your order is ready, we'll ship it out to you and provide a tracking number.
Can I order fabric samples before purchasing more?
Of course! When browsing the product page, choose 'sample' and add it to your cart. This way, you can test the texture and evaluate the print quality before committing to a larger purchase.
What are your shipping policies and costs?
Shipping costs will be calculated based on your location and displayed at checkout.
What is your return policy?
Due to the custom nature of our printed textiles, all sales are final. We cannot accept returns, so we encourage you to order a sample if you're unsure about a
design.
How should I care for my textiles?
To keep your custom textiles looking their best, we recommend a gentle wash cycle. Detailed care instructions will be included with your purchase.
How do you ensure sustainability?
By printing on demand, and only what is needed, we eliminate excess stock and reduce waste, ensuring an eco-friendly approach to textile design.
How can I get in touch for support or to discuss custom projects?
We'd love to hear from you! For any queries or to talk through a custom project, please reach out to us at hola@lapalmecollective.com